FAQ’S

Is it necessary to make a reservation for the Wine Country Experience?

Yes! You may book online or by phone at 916-777-6747. Vine to Wine Tours offers scheduled pick-ups and has a limited number of seats, so it is very important to reserve your seat in advance as soon as you decide your preferred date of travel.  Available dates and available seats on those dates are posted on our calendar in our online reservations section daily.  The calendar  will also reflect any special tours or events in which we are participating.

How many passengers does your vehicle hold?

Our vehicle currently seats 12 passengers comfortably.  If you have a party larger than 12 passengers, please call us directly at 916-777-6747 to discuss arrangements.

Where are the pick up locations?

Vine to Wine Tours picks up at several locations throughout Lodi.  We pick up at most of the hotels in the area and other local pick-ups can be arranged based upon availability.  We also accept requests for pickups outside the Lodi area as far away as Stockton and Sacramento.  However, these requests are granted based upon availability and may incur additional fees.

What time does the Wine Country Experience begin and end?

The Wine Country Experience is an all-day event.  Your departure and return times will vary based on the location.  However, we typically arrive at the first winery by 11:00 a.m. and depart the last winery by 4:30 p.m.

Which wineries are included in the Wine Country Experience?

All of them! There are over 35 wineries with tasting rooms in Lodi.  We typically visit four or five of them on any given day. This means, you can travel with us time and again and always have a new Wine Country Experience!

How much wine is served at the tastings?

Typically each winery pours 1 to 2 ounce pours.  However, the amount of wine you may be served at each winery will vary, dependant on the different variety of wines available.  You may taste anywhere from four to seven wines per winery, although, there are a few wineries that offer even more varietals.  This is why having a designated driver is so important!

Should I provide a gratuity?

Many customers do provide a gratuity at the end of the Wine Country Experience as a “Thank you” for a job well done to their host and driver.  However, it is up to the discretion of the customer.  All private excursions require a 10% gratuity.

Can I reserve a private Wine Country Experience?

Absolutely!  Please call us directly at 916-777-6747 to make arrangements for a private excursion and menu options for your special occasion.  We do need more advance notice for private parties, for we must turn away other requests for your date of travel.  There is a minimum of 10 passengers to charter our shuttle privately.  All private excursions require a 10% gratuity.

Can I purchase wine at the wineries we visit?

Yes, we encourage it!  A large part of our philosophy is promoting our local wineries and showcasing their wines.  If you find a favorite wine, buy a bottle…buy a case…join a wine club!  We have an area on the shuttle to store cases and bottles.  If you are traveling, you may be able to arrange shipment with the winery directly.

Is there a cancellation policy for the Wine Country Experience?

Yes.  All cancellations must be at least 72 hours prior to your confirmed tour date.  We will issue a gift certificate for the full value of your original booking to be used toward a future Vine to Wine Tours reservation.  If you will not be able to reconfirm your reservation for a future date by utilizing the gift certificate, you may request a refund, less a 5% cancellation fee.

Vine to Wine Tours reserves the right to charge full-fare for cancellations made within 72 hours of a confirmed tour date. There will be no refunds or gift certificates issued for no-shows or same day cancellations.

Cancellations of Charter Tours require a minimum of 45 days notice.  When you reserve our shuttle for a private party, we refuse other booking requests for your tour date. So we need to ensure that there is enough time to rebook that vehicle.  However, we will issue a gift certificate for the full value and number of passengers of your original booking to use for future Vine to Wine Tours reservations.  Cancellations made at least 45 days prior to your confirmed tour date may be refunded, less a 5% cancellation fee.

Is there an age requirement for the Wine Country Experience?

All passengers of Vine to Wine Tours that are participating in wine tasting must present valid proof of age, proving you are at least 21 years of age. We check ID of all passengers as a courtesy to our wineries.  The winery also reserves the right to ask for ID at the time of tasting at their facility.

Persons under 21 years of age are permitted on the shuttle, but will not be permitted to participate in any wine tasting or alcoholic consumption.  Admittance to the winery tasting rooms by persons under 21 is up to the discretion of each winery.

Vine to Wine Tours is an experience for adults to enjoy. Therefore, as a courtesy to our other customers, no persons under the age of 18 will be permitted on the shuttle.

No refunds will be given for those patrons that do not meet the age requirements on the day of travel.

Is there a policy for passengers that may disturb other passengers?

Yes.  Customers must follow all lawful directions of the driver and other employees of Vine to Wine Tours.  Vine to Wine Tours reserves the right to refuse service to any customer who is engaging in obnoxious or disorderly conduct, sexual harassment, or any other behavior that is disruptive to other passengers or employees.  Any customer refused service shall immediately leave the tour and arrange his or her own transportation.  Vine to Wine Tours will call for a cab/car service as a courtesy, but the customer shall be solely responsible for transportation cost.  Vine to Wine Tours will NOT provide refunds or credits to any customer released from the tour for disruptive conduct.

Customer waives all claims against Vine to Wine Tours, and its employees and agents arising out of or related in any manner to Vine to Wine Tours’ refusal of service, including claims arising out of its negligence.